Terms of Sale

Purpose and scope

These terms of sale govern every order for custom inflatable columns and accessories placed with the website publisher under the Inflatable Column brand, hereinafter “Inflatable Column”. The publisher is identified in the legal notice. These terms are intended for businesses and nonprofit organizations. Accepting a quote means accepting these terms.

If an individual consumer places an order, they also benefit from the mandatory consumer protection rules that apply to them.

Products

Inflatable columns are offered in several models (constant-blower, sealed-air, LED-lit), heights and diameters, printed with the customer's colors over their entire surface. The exact contents of the kit (structure, printed cover, inflator, carry bag, anchoring kit) are specified in the quote.

Images, illustrations and colors displayed on screen are not contractual. Color rendering depends on the screen, fabric, printing and file supplied; color references are given as a guide and a printing tolerance applies. Dimensions are accurate to within about an inch, the manufacturing tolerance of inflatable products.

Prices

Prices are stated in U.S. dollars, excluding sales tax, per unit, for a complete kit with printed graphics; any applicable sales tax is shown on the quote. The “from” prices on the website are indicative: the applicable price is the one in the accepted quote. Shipping to the contiguous United States is included unless otherwise stated in the quote; for Alaska, Hawaii and any other destination, shipping costs are shown on the quote. Import duties and taxes, if any, are stated on the quote.

Quantity discounts and options are shown on the quote.

Orders and digital proof

Orders are placed by quote: the customer sends a request, receives a quote and accepts it in writing. The accepted and paid quote constitutes the order.

Inflatable Column then prepares a digital proof: the exact mockup of the column as it will be printed. Nothing is produced before the customer approves the digital proof in writing. The customer checks spelling, text, colors and artwork position: an error approved on the digital proof does not entitle the customer to a free reprint.

The customer warrants that they hold the rights to the logos, text and images they have printed, and that these do not infringe any third party's rights or violate public order. Inflatable Column may refuse artwork that is unlawful or offensive.

Files

Files must be supplied in vector format (PDF, AI, EPS, SVG) or in high resolution at print size. If a file is not suitable, we let you know before the digital proof and suggest a solution.

Payment

Payment is made by bank transfer or by card through a secure payment link, at the time of order, unless another schedule is agreed in writing. Production only starts once payment has been received and the digital proof approved.

Late-payment terms for business customers, if any, are stated on the quote.

Lead times and delivery

The production and delivery lead time is stated in the quote and runs from approval of the digital proof and receipt of payment. It is given as an estimate; a delay does not entitle the customer to compensation, except where mandatory consumer protection rules provide otherwise.

Delivery is made to the address provided by the customer. On receipt, the customer inspects the package and reports any damage or missing items to the carrier and to Inflatable Column within 48 hours, with photos.

Using the columns

The customer uses the columns according to the instructions supplied: anchoring with ground stakes or ballast bags outdoors, deflating in strong wind, plugging the blower into a suitable outlet. The customer checks the applicable rules (height, footprint, required fire rating) with the organizer of a trade show or event. Damage caused by use that does not follow the instructions is not covered.

Cancellation and returns

Because the columns are custom-made to the customer's specifications, they cannot be returned for a change of mind, including by individual consumers. An order can be canceled free of charge until the digital proof is approved; once it is approved, production starts and the full order amount is due.

Warranties and claims

A product that does not match the approved digital proof or is defective on receipt will be replaced, repaired or refunded, at Inflatable Column's discretion after review, on presentation of photos and, if requested, of the product. Individual consumers also retain the warranty rights granted to them by mandatory law.

All claims should be sent to contact@inflatablecolumn.com or made by phone at +44 7488 845524.

Liability

Inflatable Column is not liable for differences in appearance inherent to printing techniques and fabrics, for errors present on an approved digital proof, for damage resulting from use that does not follow the instructions, or for indirect damages. Its liability is limited to the amount of the order concerned. Force majeure events suspend the parties' obligations.

Governing law and disputes

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules; the United Nations Convention on Contracts for the International Sale of Goods does not apply. For business customers, any dispute falls under the jurisdiction of the competent courts for the place where the website publisher's registered office is located, unless mandatory rules provide otherwise. For individual consumers, the mandatory rules on jurisdiction that apply to them remain applicable.